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Welcome to First Contact Clinical

 

We enable healthy change in the people and places that need it the most.

 

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Enabling Healthy Change
Joined up care at the right time

Our purpose

Is to enable healthy change in the people and places it is needed most. We achieve this through delivering education, skills training and community-based behavioural activation support services. We put people at the centre of our thinking and understand the wider determinants of their health. With our support, people and professionals are more able to work together to achieve sustainable change and reduce health inequalities.

Our philosophy

Is that our culture and our leadership behaviours mirror the way in which we support the people we work with. We build strong relationships with our partners and embed within the neighbourhoods and pathways we support. We offer a holistic approach to health and wellbeing, focusing on what matters to people: a quick response, meeting at a time and place of their choosing and outcomes measured with an evidence-based tool.

Enriching the skill mix of partner teams
Collaboration for sustainable health

Our Values

Have remained the same since we began in 2008. We share a passion to enable healthy change, which means that you will see and experience behaviours that demonstrate our values lived out every day. 

Our organisation

Consists of a network of autonomous teams, our home teams. Working within the boundaries set by our operating framework (‘what’ we do) our teams decide ‘how’ they deliver to our quality standards. Working in this way requires every team member to get more involved in the decisions being made.

Our organisation

What our customers are saying

Latest News and Developments

Social Prescribing and Smoking...

Social Prescribing and Smoking...

17 June 2024

News

People who experience severe mental illness (SMI) smoke tobacco at much higher rates than the general population and die on average 10–20 years earlier from smoking-related diseases such as...

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Shortlisted for Social...

Shortlisted for Social...

13 June 2024

News

We wanted to share some great news. We have been shortlisted for the Best Local Social Prescribing Service in the National Social Prescribing Awards 2024! We will find out if we have won at the...

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Health Homes Programme

Health Homes Programme

13 June 2024

News

The right home environment is critical for our health and wellbeing. A healthy home is a wider determinant of health, which means without a healthy home our physical, mental and social wellbeing...

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South Tyneside Social Prescribing Service

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Social prescribing is an approach that connects people to activities, groups, and services in their community to meet the practical, social and emotional needs that affect their health and wellbeing.

Our teams give people time, focusing on ‘what matters to me?’ to coproduce a simple personalised care and support plan, and support people to take control of their health and wellbeing.

Over the last 5 years we have worked with over 15,000 people. 78% of the people we work with live in the most deprived wards in England (IMD 1-2), 92% live in deprived wards (IMD 1-4).