About Us

Community Based Behaviour Change Specialists

First Contact Clinical is a social enterprise in South Shields. We strive to make a difference to the health and wellbeing of disadvantaged people and communities by enabling healthy behaviour change. We specialise in delivering person-centred Behaviour Change services and Skills Training to people and professionals. Our front line work shapes what we do. We use real world experiences to gain maximum impact.

Our Vision

To make a difference to the health and wellbeing of disadvantaged people and communities by enabling healthy behaviour change.

This means that you will see and experience behaviours that demonstrate our values lived out every day. From our specialised clinicians to our administrative and support staff, everyone at First Contact Clinical has the same passion for delivering the highest quality service, treatment and patient experience we can. It is in our DNA to enable people to improve their health and wellbeing.

History

Our roots were planted in the primary care management of addictions in 2003. As we grew we came to understand that our person centred bio-psycho-social approach, and the tools and techniques that supported it, were transferable to holistic health and wellbeing.

What we do

We provide education, training and community based services which support "healthy change" in people and professionals living and working in disadvantaged areas and communities.

Which means that

We provide people with the knowledge, skills and confidence needed to become active participants in their care. We put people at the centre of our thinking, and understand the wider determinants of their health. With our support, people and professionals are more able to work together to achieve sustainable change and reduce health inequalities.