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Our Training

At First Contact Clinical we specialise in delivering behaviour change skills training. Our team of trainers apply their knowledge and experience of holding person centred, motivational conversations gained while working with people in the community. Our training is peer led and developed in the consultation room rather than the classroom. Over 98% of the people attending our programs rate them as good or excellent, stating our appreciation of participants’ real-world challenges as a key point of difference.

We are experienced in working collaboratively with partners, commissioners and customers living and working in difficult environments. We are able to develop bespoke packages that meet the precise requirements of any project. Please get in touch to discuss your requirements.

a better u

a better u

Our ‘a better u programme’ is a tiered modular public health training and workforce development programme, aligned to the ‘A Better U’ (ABU) public health framework for South Tyneside. The individual training modules have been designed specifically to equip professionals, local volunteers and health champions with the skills and knowledge to be able to deliver various public health services, interventions and conversations around health and wellbeing.

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Behaviour Change Skills

Behaviour Change Skills

Our Behaviour Change Conversation Skills Training draws from motivational interviewing and solution focused practice. We introduce a range of practical tools and strategies from sources such as the trans-theoretical (stages of change) model and cognitive behavioural models. Our team of trainers apply their knowledge and experience of holding person centred, motivational conversations while working with people in the community. Our training is peer led, developed in the consultation room rather than the classroom. At First Contact Clinical we do what we teach, and we teach what we do.

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What our customers are saying

South Tyneside Social Prescribing Service

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Social prescribing is an approach that connects people to activities, groups, and services in their community to meet the practical, social and emotional needs that affect their health and wellbeing.

Our teams give people time, focusing on ‘what matters to me?’ to coproduce a simple personalised care and support plan, and support people to take control of their health and wellbeing.

Over the last 5 years we have worked with over 15,000 people. 78% of the people we work with live in the most deprived wards in England (IMD 1-2), 92% live in deprived wards (IMD 1-4).