97% of our delegates rated our training delivery style as good or excellent

92% of delegates felt confident to deliver the interventions we had taught

First Contact Clinical has delivered training to over 7000 people

Our Training

Our training is designed to enable effective collaboration between people and professionals living and working in difficult environments. We specialise in delivering behaviour change skills training. Our team of trainers apply their knowledge and experience of holding person centred, motivational conversations in our services working with people in the community. 

We are experienced in working collaboratively with a range of partners, commissioners and customers. We are able to develop bespoke packages that meet the precise requirements of the project. 

We bring innovative training solutions to difficult problems.

What we do:

Our Behaviour Change Skills Development Program is based on the principles of Motivational Interviewing as originally described by Miller and Rollnick. Originally developed for supporting people with problematic drug and alcohol use it has since been recognised for its applicability in a whole range of behavioural contexts. Our model has evolved over the last decade with practical application supplementing the original theory and principles. The resulting programme is built around the spirit, stages and skills of Motivational Interviewing as well as using a range of practical tools and strategies drawn from other sources such as the trans-theoretical (stages of change) model, solution focussed and cognitive behavioural models. Our training aligns with and is mapped against the Person Centred Approaches core skills education and training framework. 

Knowledge around specific health areas can also be applied within the sessions for example Alcohol and Substance Misuse, Smoking Cessation, Emotional Health and Wellbeing, Healthy Weight and NHS Health Checks.

How we do it:

  • Pre-training engagement phase: This means that we engage with customers and target trainees to ensure delivery meets the desired outcomes.
  • The modular training phase is comprised of three training modules: Foundation, Intermediate and Advanced.
  • Post training phase: This stage incorporates evaluation and support.

For more information on the range of training programmes we offer please contact us on 0191 4329838 or email to discuss your requirements.


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